A/S service request
Important Information When Submitting
- Important Information When Submitting
-
- Specifications are subject to change without prior notice for
- The honeycomb used in our products is lightweight, durable, and resistant to corrosion/deformation.
However, slight noise may occur when a load is applied.
This is inherent to the honeycomb structure and is not indicative of a malfunction or defect.
※ If there is a defect in the product during opening, please check and apply for A/S with the company headquarters
- No refunds will be
available in the
following cases -
- expected and normal wear due to use
- slight scratches and discoloration that does not affect the use of rooftop tent
- if the product has been forcefully repaired and adjusted by the user
- damage caused by user's misuse or failure in proper storage
- discoloration due to user's abandonment
For detailed After-Sales Service (exchange, refund), please submit your request through our official website.
You can inquire by filling out the website form at Info@darkbarracks.com.